Service Charges

  • Mandatory: Charged Tip (configured to post to Tip Reports)
  • Optional: Service Charges defined in Suites are added to all transactions, and then Simphony calculates their values (for example, facility fees).

Note:

Open amount/percent charges are not supported for optional service charges. If an Auto Service Charge (Tender Parameters) is configured in Simphony it must also be defined in Suites.
  • Charged Tip Configuration:
    • Name: [As desired]
    • Consumer Facing Name: [Not used]
    • Percent/Amount: 0
    • Print Class: [As desired]
    • Tax Class: [As desired]
    • Options:
      • 1 - On = Open; Off = Preset: True
      • 2 - On = Amount; Off = Percentage: True
      • 3 - Post to Charge Tips on Tip Reports: True
    • Itemizers: [As desired]
    • Menu Levels: [Enable all]
    • NLU/SLU: [Not used]
    • Effectivity Groups: [Not used]

  • Charged Tip Configuration:
    • Name: [As desired]
    • Consumer Facing Name: [Not used]
    • Percent / Amount: [Complete based on option 2 choice]
    • Print Class: [As desired]
    • Tax Class: [As desired]
    • Options:
      • 1 - On = Open; Off = Preset: False
      • 2 - On = Amount; Off = Percentage: True/False
      • 3 - Post to Charge Tips on Tip Reports: False
    • Itemizers: [As desired]
    • Menu Levels: [Enable all]
    • NLU/SLU: [Not used]
    • Effectivity Groups: [Not used]