Duplicate Search
When performing a duplicate search, be aware of the following:
- You can perform a duplicate search for incoming follow-up cases.
- When you click the Duplicate Search dialog, the system performs a duplicate search on the selected case.
- The user can search a maximum of 1000 cases.
- The system performs the duplicate search in the same way it performs the Central AE Bookin Dialog Dup search.
- The system runs the duplicate search against cases in the Central AE database.
- The Receipt Range Limits checkbox enables the user to restrict the search to the last 3 months. If the checkbox is unchecked, the system runs the search against all cases.
- The Select All and Deselect All buttons allow all the checkboxes associated with the Search fields to be checked/unchecked (respectively) in Duplicate Search.
- The system uses the Oracle Text profile settings for the duplicate search in Affiliate.
For more information, see:
Parent topic: Central Users