Column Descriptions
The following table describes the columns in the Pending Cases - Volume Overview report:
Table A-16 Pending Cases - Volume Overview
Table Heading | Column Heading | Measure |
---|---|---|
Pending Cases - Routing User Group |
Routing User Group |
User Group.Pending Cases - Routing User Group.Routing User Group |
Pending Cases |
# Unlocked Cases |
Pending Cases.# Unlocked Cases |
Parent topic: Pending Cases – Volume Overview