My Case Read Duration Per State – Statistical Overview

This report displays an overview of statistics on the durations cases were read by the user who is viewing this report.

This report can be used to highlight the user's personal duration case read statistics. Read means cases opened in read-only mode.

For more information, see:

• Audience
  
• Report Type
  
• Location
  
• Dimensions
  
• Supplementary Prompts
  
• Reports Referenced
  
• Reports Referencing This Report
  
• Column Descriptions