Accept Single or Multiple E2B Reports

Use the following procedure to accept single and multiple E2B reports:

1. Select Reports > ICSR Pending to open the Incoming ICSR Report Dialog box.
2. Perform one of the following steps when the system opens the ICSR Pending screen:
   • To accept a single report, right-click on it and select Accept E2B.
   • To accept multiple reports, select the check boxes for each report and click Accept E2B.
3. When the system opens the Acceptance of Initial Report Confirmation Dialog box, enter the password and any relevant notes.
4. Click OK to accept the case.

   Note:

   The acceptance of multiple E2Bs can be performed only when the system numbering is set to Automatic.
5. If the system is configured to automatically number cases, the system opens the case accepted Dialog appears with the generated case number.
6. Click OK to close this Dialog.

   Note:

   If the system is configured to manually number cases, you will be prompted to enter a case number for the case that is being accepted.