Create a New Enterprise in Oracle Argus Mart

  1. Navigate to Oracle Health Sciences Support, at https://hsgbu.custhelp.com/.
  2. Click Login, and then enter your user credentials.
  3. Click My Requests.
  4. In the upper left side of the screen, click Change Requests.
  5. In the upper right side of the screen, click Create a new Change Request.
  6. In the General Information/Action tile, click Create a Request.
  7. From the Category drop-down, select Service Request > Application > General > Action, and then click OK.
  8. In the Select Customer drop-down, either type the name of your company in the search field or select it from the list, and then click OK.
  9. In the Select Product drop-down, select Argus Safety, and then click OK.
  10. In the Business Service drop-down, select the name of the server where you want to create the enterprise, and then click OK.
  11. In the Action drop-down, select Other, and then click OK.
  12. From the Oracle Internal radio buttons, select No.
  13. In the Environment drop-down, select the environment where you want to create the new enterprise, and make sure your selection is consistent with the value you selected in the Business Service drop-down above.
  14. In the Summary field, enter a short description of your request.

    Example: Create enterprise <enterprise name> in the <environment name> environment.

  15. In the Description field, enter a detailed description of your request, including the enterprise to use as a source for the configuration of the new enterprise.

    Example: Please create a new enterprise named <enterprise name> in the <environment name> environment, using <source enterprise name> as a source to copy the configuration.

  16. Select appropriate values from the Severity and Implementation Window drop-downs.
  17. In the Date Required By field, select a value from the calendar.
  18. Click Submit.