Get Your Administrator Credentials

Before you can manage users in Oracle Argus Safety Cloud Service, Oracle must provision your customer-delegated administrator account. There are two scenarios for this process.

Your company is a new Oracle Argus Cloud customer—during onboarding, Oracle emails your company and requests all the information necessary to provision your administrator account. After your company has provided the necessary information, Oracle emails you the account credentials.

Your company is an existing Oracle Argus Cloud customer—your company must raise a change request with Oracle, as follows:

1. Navigate to Oracle Health Sciences Support, at https://hsgbu.custhelp.com/.
2. Click Login, and then enter your user credentials.
3. Click My Requests.
4. In the upper left side of the screen, click Change Requests.
5. In the upper right side of the screen, click Create a new Change Request.
6. In the Application User Access tile, click Create a Request.
7. From the Category drop-down, select Change > Cloud Environment > Application > User > Add, and then click OK.
8. In the Select Customer drop-down, either type the name of your company in the search field or select it from the list, and then click OK.
9. In the Select Product drop-down, select Oracle Argus Safety, and then click OK.
10. In the Business Service drop-down, select the appropriate server name, and then click OK.
11. In the Action drop-down, select Other, and then click OK.
12. From the Oracle Internal radio buttons, select No.
13. In the Environment drop-down, select the appropriate environment, and make sure your selection is consistent with the value you selected in the Business Service drop-down above.
14. In the Summary field, enter a short description of your request.

    Example: Create CDA user <user name> in IDM.

15. In the Description field, enter a detailed description of your request, including the following information about the user you want to create:
    • first name
    • last name
    • user ID
    • user email address
    • Oracle Identity Self Service URL of your company
16. Select appropriate values from the Severity and Implementation Window drop-downs.
17. In the Date Required By field, select a value from the calendar.
18. Click Submit.