How to Load Dictionaries

To upload a dictionary file to Argus, you need to create a change request ticket in Oracle Health Sciences Support.

1. Navigate to Oracle Health Sciences Support, at https://hsgbu.custhelp.com/.
2. Click Login, and then enter your user credentials.
3. Click My Requests.
4. In the upper left side of the screen, click Change Requests.
5. In the upper right side of the screen, click Create a new Change Request.
6. In the Application Install/Change/Re-setup/Uninstall tile, click Create a Request.
7. From the Category drop-down, select Change - Cloud Environment > Application > Setup, and then click OK.
8. In the Select Customer drop-down, either type the name of your company in the search field or select it from the list, and then click OK.
9. In the Select Product drop-down, select Argus Safety, and click OK.
10. In the Business Service drop-down, select the name of the server where you want to load the dictionary files, and click OK.
11. In the Action drop-down, select Other, and click OK.
12. From the Oracle Internal radio buttons, select No.
13. In the Environment drop-down, select the environment where you want to load the dictionary files, and make sure your selection is consistent with the value you selected in the Business Service drop-down above.
14. In the Summary field, enter a short description of your request.

    Example: Load <WHO DRUG|MEDDRA|MedDRA J> dictionary in <environment>.

15. In the Description field, enter a detailed description of your request. Make sure you specify whether the dictionary files are located on an sFTP server or attached to the change request.
16. If you have uploaded the dictionary files to an sFTP server, enter the location in the sFTP path field.
17. Select appropriate values from the Severity and Implementation Window drop-downs.
18. In the Date Required By field, select a value from the calendar.
19. If you want to attach the dictionary files to the change request, under Attach Documents, click Browse, and then navigate to your files.
20. Click Submit.

The Oracle team will upload the provided dictionary files to Argus.

Note:

• After the dictionary is uploaded, you need to select it in the Argus Console, so that it is available for coding.
• You need to create one change request ticket per environment, for one dictionary. Therefore, to upload a dictionary file to the Production, Development, and Validation environments, you need to create three change requests tickets in total.