Step 1. Get an account for My Oracle Support (MOS)
Do I have to do this? Yes, unless you already have a My Oracle Support (MOS) account. Getting an account takes just a couple minutes.
How many times do I have to do this task? Just one time.
- If you think you might have a MOS account but aren't sure of your user name or
password, follow these steps to retrieve your sign-in details.
Note:
You already have a MOS account if...- You were identified as the primary contact from your organization for
the deployment of Oracle Clinical One Platform when the environment was
first provisioned.
If you were the primary contact, you received the Welcome letter from Oracle and were provisioned with a My Oracle Support (MOS) account during the onboarding process.
or
- You've ever signed into Support
Cloud.
The two sites use the same account.
Open My Oracle Support, and below the Sign In button, click Forgot User ID / Password.
Follow the instructions on the page to retrieve your sign-in details.
- You were identified as the primary contact from your organization for
the deployment of Oracle Clinical One Platform when the environment was
first provisioned.
- If you don't have a MOS account, follow these steps to get
one:
Open My Oracle Support, and below the Sign In button, click New user? Register here.
For step-by-step instructions for registering, see http://www.oracle.com/us/support/myo-support-quick-reference-1957377.pdf
Parent topic: How do I get it?