1. User's Guide
  2. Enter case data
  3. Create a new case
  4. Accept incoming cases

Accept incoming cases

The Intake function enables you to view a list of incoming attachments in the Worklist View where you can select an attachment for creating a case.

To access the Worklist > Intake page, hover over the Worklist menu and select Intake.

For more information, see:

Parent topic: Create a new case