Modifying the Profile: Using the screenshot below as reference, modify any
element for which validation category is Do not Enter to say
Optional. Here, the element mhlwadmicsrremarks1 has been
modified.
Make sure the correct Profile is selected for your agency.
Create a case with the remarks entered.
Before profile modifications, the mhlwadmicsrremarks element does not have the remarks1 column.
After executing the report with correct agency, the remarks column is updated in the XML.