Find filters

1. From the Case Actions drop-down menu, click Open.
2. To open the Advanced Condition Lookup dialog box, click the Lookup icon () next to the Advanced Condition drop-down list.
3. To find a filter, from the drop-down list, select an option.
   • Contains—Search the filters that contain the entered criteria.
   • Starts With—Search all the filters that start with the entered criteria.
4. In the text box, enter the search criteria, and click Filter.
5. From the search result, select a filter, and do one of the following:
   • To list the selected filters in the Advanced Condition drop-down list, click OK.
   • To view the details for the selected filter in the Advanced Condition dialog box, click AC.
   • To close the Advanced Condition Lookup dialog box without saving changes, click Cancel.