Perform a coding review of a case

  1. Hover over the Case Actions menu, and click Open.
  2. On the Case Selection page, enter the search criteria for a case and click Search.
  3. From the results list, select a case.
  4. Hover over the Case Actions menu and click Coding Review.
  5. Click Product Information and review the existing information about the case.
  6. To change information about the case:
    1. If the product is not a predefined company product, select a value from the Formulation list.
    2. Enter a value for the indication as reported in the Reported Indication field.
    3. Enter the indication to be coded in the Coded Indication LLT field.
    4. To display the associated coding dictionary, click Encode.
  7. Click Action Items and review the existing action items for the case.

    To add an additional action item for the case:

    1. Enter the date an action item was created for the case in the Date Open field.
    2. Select an action item code from the Code list.
    3. Select a group to be responsible for the action item from Group/Responsibility.
    4. Enter the date on which the action item must be completed in the Due field.

    To mark an existing action item for the case as completed, enter the completion date in the Completed field.