Use field validations

  1. Click the icon next to a field to view its corresponding Field Justification dialog box.
  2. This dialog box asks the user for a justification to perform the selected action. To overwrite the warning:
    • Enter a specific reason.

      OR

    • Select a standard reason from the message box.
  3. Click OK to overwrite the field justification warning.

    The orange icon changes to green.

The fields in the application are either required or optional. Each field type displays with a different colored icon:

  • A red icon signifies that a mandatory validation check has not been met.You need to correct the data entry before being able to save a case.
  • An orange icon signifies that an optional validation check has not been met. You need to enter justification but can then continue to save the case.