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Data type
If the mappings between the InForm software and the Clintrial software result in an attempt by the CIS software to insert EDC data into a Clintrial item with an incompatible data type, the synchronization fails if the CIS software cannot successfully convert the data to a compatible data type (for a list of the types of data conversions the CIS software performs during synchronization, see the CIS Designer Guide. In this case you might receive the following message:
Input string not in a correct format
To recover, do one of the following:
- Change the data type of the control in the InForm software so that it is compatible with the data type of the Clintrial panel. Use the Central Designer software modify the study, create a deployment package and deploy it to the InForm server.
- Change the data type of the Clintrial panel item. Deinstall the panel with the Design module of the Clintrial software. Change the data type so that it is compatible with the data type of the InForm form control, and reinstall the panel.
Caution: Deinstalling a panel removes its data. Do not perform this operation on a panel containing patient data without assistance from Oracle Global Support.
If the panel contains no patient data, run the synchronization again, either when it is normally scheduled to run or by using the Sync Now option to clear the data. For more information, see Administering synchronization connections.
If the panel contains only EDC patient data, use the Reset button of the Action tab for the specific synchronization connection. For more information, see Resetting a protocol and replaying synchronization transactions.
