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Reopening of automatically closed queries

Automatic closing of discrepancies can happen when:

If a rule runs after a discrepancy is automatically closed (for example, if data changes in one or more items referenced by the rule), and the rule fails, CIS reopens the discrepancy.

To make sure that all of the correct records are processed when a rule runs again, CIS updates the error items when it automatically closes a Clintrial discrepancy or processes the automatic closing of a discrepancy by the Clintrial software. Specifically, CIS changes the value of the INF_ERRORITEMS.CTV_REPEAT_ID column of each error item so that it differs from the value created by the rule. If the INF_ERRORITEMS.CTV_REPEAT_ID column contains data, such as a comment on the error item, CIS overwrites it.

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