New Customer Preferences

Launched from Admin > Customer Preferences there are new customer-level configurations that users with the assigned ClearTrial System Administrator role can configure for all users of the service, on demand

Combine the Unit Hours and Algorithm Tabs in Task Manager

What's changed? A new setting or preference, Combine the Algorithm and Hours Tabs in Task Manager is available under Customer Preferences that lets you choose if you want the tabs to appear combined or separately.

Note:

This setting is set to True (on) for CROs and set to False (off) for Sponsors, by default.

Combining these two tabs in Task Manager lets you view, adjust, or override the resource-specific assumptions in one place, without having to move between tabs.

Who sees the change? Users assigned WBS Editor or WBS Manager additional role subscribed to Enterprise Edition.

Note:

Only Enterprise Edition users have access to the Task Manager to configure the ClearTrial-defined WBS.

Configurable ClearTrial System Administrator Contact Details Display

What's changed? Name, Phone Number and Email have also been added to the existing list of Customer Preferences to give you the flexibility to update your administrator's contact details, when user assignments change. These details are used to inform other users when they have updates or issues with their user accounts. Examples include:

• In the message displayed on the login page when users are locked out of their account and need a password reset.

• In the email messages users receive when there are any updates made to their user account, such as new user account creation or updates to existing user account data.

This information will help users contact their administrator for immediate assistance with their user account.

Note:

Take a moment and review the existing customer preferences set for all users and add or update these fields, especially if your legacy ClearTrial System Administrator has been updated to a new user at your organization.

Who sees the change? All users will see their assigned ClearTrial System Administrator's contact information displayed when they have updates to their user account or get locked of their account.