25595323 (former Known Issue)

What's changed

If you are signed in with no activity for 15 minutes, a countdown timer now appears in your browser window to notify you that your session will end soon. You can choose to keep working or sign out. If you don't click a button in the pop-up message and the countdown timer reaches 0, you are required to sign in again.

Who sees the change: All Oracle Clinical One Platform users.

Why

If you were signed in for too long without any activity, the next time you tried to work, an error occurred, but the message didn't make it clear that your session had timed out. For example, the error might have said, “Oops! Something went wrong. You might be able to try again."