Details for sites

How to: Answer an Open query

The risk of adding incomplete or incorrect data in Oracle Clinical One Platform is now minimized, and you get to properly manage data along with sponsor users.

On the Subjects page, look for a visit that is red and marked with a question mark. Click the visit, and answer the query (or queries) in it.

After you answer a query, it's sent back to the sponsor for review. The sponsor can then either close the query or reopen it. A closed query is resolved, and a reopened query is sent back to you. Just look for a red visit with a question mark to find it.

How to: Determine the age of queries

You can see the age of queries and more information in the new Subject Queries report. Anyone who can answer queries can also run the report.