Site users and subject data stability improvements

Next visit now available after internet outage

Site users: When a network interruption occurs after you complete the forms in a visit but before you click Screen, Randomize, or Dispense, the table of subjects now updates appropriately after your internet connection comes up. Previously, the subject's status updated appropriately after the internet connection came up, but the visit you submitted remained in the Next Visit column, so you couldn't start the next visit.

What you need to do to update the table: Open the visit that you submitted, and click Return to All Subjects in the upper-left. The table then updates so that the next visit is available. (Issue 28134991, 28143340)

Reason for change appears as expected for Visit Start Date (Former Known Issue)

Site users: The reason for change for a Visit Start Date now always appears as expected in Answer & Visit History. Previously, the reason sometimes didn't appear for the Visit Start Date when you started a skipped visit. (Issue 27342160)

Retracted workaround: Previously, you had to click into the Visit Start Date field to see the reason for change. Now the change appears as expected in Answer & Visit History when you open the visit.

HTML tags no longer appear in tooltip (Former Known Issue)

Site users who replace subjects' kits: The tooltip that appears when you point to the tip in the kit replacement pop-up now appears as expected. Previously, it contained HTML tags. (Issue 27468457)

Code break and code view allowed on retired sites (Former Known Issue)

Site users who do code breaks and sponsor users who do code views: Code break and code view are now allowed when a site is retired.

Retracted workaround: You no longer need to reactivate a site to perform a code break or code view. (Issue 27469387)

Complete Study button no longer grayed out (Former Known Issue)

Site users who enter subject data: The Complete Study button can now be clicked for a study completion visit after you complete a subject, undo the study complete, complete the subject again, remove an answer without selecting a reason for change, and enter the same reason again without selecting a reason for change. (Issue 27483082)

Retracted workaround: You no longer need to refresh the page to enable the button.

Updating screening visit after randomizing (Former Known Issue)

Site users who enter subject data: When a subject has already been randomized, and you change an answer in the screening visit to an invalid answer, the status of the screening visit now changes to Complete with Errors. (Issue 27483700)

No randomization after screen failure

Site users: When you screen a subject successfully and then return to the screening visit and enter a value that results in a screen failure, the subject can no longer be randomized. (Issue 27539749)