Create a query

You have three options for queries: candidate queries, which are visible only to sponsor users; assigned queries, which you can assign to specific user roles from both site and sponsor, and site queries, which are visible to and assigned only to site users. This procedure also applies to rollover studies.

Want to see how to perform this task? Watch the video below.

  1. On the Home page, determine where to work:
    • To work with real data in Production mode, click the title of the study.
    • To work with mock data in Testing mode, click the Testing Mode button (beaker) on the study.
    • To work with mock data in Training mode, click the Training Mode button (graduation cap button) on the study.
  2. Along the top, make sure Subjects is selected.
  3. From the Site drop-down, select a site.
  4. Locate a subject in the table, and click a visit in the Previous Visits column.
  5. Review the data entered for the visit by scrolling down the forms.
  6. Point to a question, and click the gray question mark (gray question mark) that appears to the right of the answer. You can create a query for any type of question: text, number, date/time, drop-down, age, rollover, coding, and question groups.

    Can't see the gray question mark?

    A red background appears behind the question, and query details appear below the question.

  7. On the left, enter the query text.
  8. On the right, below Type, choose the type of query to create:
    • Site Query: Assign the query to the site.
    • Assigned Query: Assign the query to a specific user role.

      Note:

      The query will be visible to all users with that given role that have the permission to view this new type of query, but only the users with the permission to answer a query will be able to also update the query.
    • Candidate Query: Create a query that is only visible to sponsor users. Use this query when you want to review a query internally before assigning it to the site.

      Tip:

      After completing the review, you can either delete it or change the query to an open query, so that it will be assigned to the site.
  9. If you chose Assigned Query, click the field below Roles and from the drop-down list select the user roles that should get notified about the query.

    Note:

    The Roles drop-down list contains only the study roles that have been created in the study. The template study roles are not included in the list.
  10. Click Save.
  11. In the lower-right corner of the form, click either Save (to keep the visit open) or Save & Close (to return to all subjects).
    The query is created.
Tips:
  • To view the history of queries on a question, select the question, and expand Answer & Visit History on the right.
  • To see all queries, return to the Subjects page, and expand Queries on the right.