Find incomplete visits

A visit is marked as incomplete if the visit window passes or if a subject arrives within the visit window but the site user doesn't complete the required questions associated with the visit. An incomplete visit means that screening, randomization, or dispensation didn't occur. This procedure also applies to rollover studies.

Want to see how to perform this task? Watch the video below.

  1. On the Home page, determine where to work:
    • To work with real data in Production mode, click the title of the study.
    • To work with mock data in Training mode, click the Training Mode button (graduation cap button) on the study.
  2. Along the top, make sure Subjects is selected.
  3. From the Site drop-down, select a site.
  4. In the table, a yellow visit with an exclamation point in the Previous Visits column indicates an incomplete visit. An orange visit with a question mark indicates a failed screening visit.Screenshot of Subject table, showing the Next Visit, and an incomplete visit, a screen failed visit, and a complete visit in the Previous Visits column.