Freeze and unfreeze data

As a data manager or CRA, you can prevent site users from editing case form data, to use it in data extracts and analysis. You can freeze data at a visit, form, and question level. Site users can only update a question after you unfreeze it.

You can freeze data for both complete and incomplete visits. All question types can be frozen, including instances of a repeating form, coding questions, and individual questions in question groups.

Note:

When an unfrozen question is updated and the change is submitted, the question automatically refreezes. This auto-refreeze action is attributed to the user who updated the data in the question's audit history.

When it comes to repeating forms, you can only freeze data in a repeating form instance when that form instance is completed.

If you or another user at a sponsor organization raises a query against a frozen question, that question remains frozen and the query can be answered by a site user. You can only unfreeze data at a question level, one by one.

Want to see how to perform this task? Watch the video below.

  1. On the Home page, determine where to work:
    • To work with real data in Production mode, click the title of the study.
    • To work with mock data in Training mode, click the Training Mode button ( graduation cap button ) on the study.
  2. Along the top of the page, select the Subjects tab.
  3. If you have access to multiple sites for the study, select a site from the Site drop-down.
  4. From the View drop-down, select Signed & Verified to filter your search for subjects whose data can be frozen.

    Tip:

    If you want to unfreeze data, select the Frozen option to filter your search for subjects whose data is already frozen.
  5. Locate a subject in the table, and click a visit in the Previous Visit column.
  6. Along the top of the page, click Freeze Data.
  7. There are two ways for you to freeze data:
    • If you want to freeze all questions in a form, select the checkbox next to that form, on the right.
    • If you want to freeze a certain question, select the checkbox next to that question.
  8. In the lower-right corner, click Freeze or Freeze & Close.
  9. On the Freeze Data dialog, review the message, and click Freeze Data.
    If you don't want to freeze a subject's data, click Cancel.
  10. If you want to unfreeze a question, click the menu icon (Hamburger menu icon) next to it and select Unfreeze. On the Unfreeze Question dialog, select an option from the Reason for Change drop-down and click Unfreeze.
All frozen forms and questions appear with the frozen icon (Freeze icon is a snowflake with a blue background) next to them. The same icon appears next to each subject if all of their data has been verified, as well as in the Answer & Visit History. What does each icon mean for signing, verifying, or freezing data?

Figure 5-2 How a data manager or CRA freezes data in a form

Frozen data has a blue snowflake icon next to it