How do I manage temperature excursions for kits and shipments?

When a kit or shipment has a temperature excursion, a site user changes the status of all affected kits to Pre-quarantined. Next, you determine whether the kits can still be dispensed.

  • Mark any kits that were destroyed during testing as Damaged.
  • If the remaining kits can be dispensed, change the status of the kits to Available.
  • If the remaining kits can't be dispensed, change the status of the kits to Quarantined so that they aren't considered part of the site's inventory.

    Multiple Quarantined kits from the same depot might be a signal of a problem with a shipping procedure.

    If you change the status to Quarantined, consider checking your supply settings to see when the resupply process runs next. For instance, if the resupply process won't run for another 6 days, you might need to update the settings so that the resupply process runs sooner and the site can be restocked.