15 Collecting Debug Data

If you encounter problems in RDC, Oracle Support may ask you to collect diagnostic information from the application. There are various diagnostics that can be enabled.

Oracle Support provides instructions on the traces you need to collect depending on the type of error you encounter. This chapter provides instructions on how to collect the various trace files and log files for analysis by Oracle Support.

For more information, see:

• Displaying Document Numbers in the RDC Application
  
• Displaying Discrepancy IDs in the RDC Application
  
• Debugging the Migration Utility
  
• Debugging the Patient Data Report
  
• RDC Log Files
  
• Debugging Performance Issues in the Data Entry Window
  
• Tracking Scalability Data for RDC