Oracle Clinical or RDC Not Launching

If Oracle Clinical or RDC do not launch and you get the error

Failure of server APACHE bridge: 
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent

do the following:

  1. Log in to the application server.
  2. Go to opa_home\log and check if the following files exist:
    • autostartopadomain2.log
    • autostartopadomain2.err
    • autostartfrdomain2.log
    • autostartfrdomain2.err

    If any of these log files exist, review them for error messages and contact Oracle Support for assistance with any errors.

    If you find no errors and the log file ends in Server server_name started, then delete the files and restart the server.

    If there are no log files, check that autostart is configured properly. For information on configuring autostart, see the Oracle Clinical Installation Guide, section "Set Up Automatic Startup".