Provide feedback

Jurisdiction Portal includes a way to provide feedback directly to your organization's headquarters at any time.

If you encounter an error in Jurisdiction Portal, please send feedback so that we can correct the issue. Your feedback is associated with your name and location.

  1. Make sure that you are on the page or pop-up that is most closely related to your feedback.
    The feedback mechanism records the page that you are on, and your support team can better help you if they know the product area that you are providing feedback for.
  2. From the top of the page, click Feedback.
  3. In the Experience section of the Feedback dialog box, select a facial expression that captures your experience (smile = Good, Neutral = Okay, Sad = Bad).
  4. In the Feedback Type section, select one of the following options:
    • Comment: You need help or want to provide a suggestion or opinion.
    • Bug: An error occurred or the application did not function in the way you expected.
  5. In the Feedback section, enter information about your suggestion, issue, or opinion.

    Note:

    Do not include any personally identifiable information (PII) in your feedback.
  6. Do one of the following: Select Submit.
    • If you do not need to include a screen shot, select Submit.
    • If you want to include a screen shot to provide more details, select Submit and Add Screenshot. Drag and drop your saved screen shot (without PII) to the drop area or click the area to browse and upload it. Select OK. You see a green check mark to indicate that you successfully added your screen shot and submitted your feedback.
Your organization headquarters receives the feedback.