Text messages

Participants can choose to receive text message requests, reminders, and notifications from Oracle COVID-19 Patient Monitoring System. Your organization cannot customize the text messages.

The following table lists the English text messages that Oracle COVID-19 Patient Monitoring System sends to participants. Information in brackets is a tappable link that opens the system.

Category	Event	Text message
Account created	Automatic invitation to a new participant to start completing daily updates	Welcome to Oracle COVID-19 Health Management System [Get Started]
Account created	Automatic invitation to a new caregiver to start completing daily updates for a participant	Welcome to Oracle COVID-19 Health Management System [Get Started]
Contact information	Automatic notification that a participant updated their contact information	Your contact information was updated in the Oracle COVID-19 Health Management System
Contact information	Automatic notification to a participant that a system user updated the participant's contact information	Your contact information was updated in the Oracle COVID-19 Health Management System
Contact information	Automatic notice that a caregiver updated the contact information for a participant in their care	Contact information was updated for someone in your care in the Oracle COVID-19 Health Management System
Contact information	Automatic notification to a caregiver that a system user updated the contact information for a participant in their care	Contact information was updated for someone in your care in the Oracle COVID-19 Health Management System
Daily update	Automatic request to a participant to complete the daily update	Please complete your daily COVID-19 update [Add Daily Update]
Daily update	User-generated reminder to a participant to complete the daily update	Reminder: Please complete your COVID-19 update [Add Daily Update]
Daily update	Automatic request to a caregiver to complete the daily update for a participant	Reminder: Please provide a COVID-19 update [Add Daily Update]
Daily update	User-generated reminder to a caregiver to complete the daily update	Reminder: Please provide a COVID-19 update [Add Daily Update]
On demand survey	Automatic request to a participant to complete an on-demand survey	Reminder: Please complete your COVID-19 update [Add Daily Update]
On demand survey	Automatic request to a caregiver to complete an on-demand survey	Reminder: Please provide a COVID-19 update [Complete Survey]
Supplemental survey	Automatic request to a participant to complete a supplemental survey	Provide more details about your COVID-19 experience [Complete Survey]
Supplemental survey	Automatic request to a caregiver to complete a supplemental survey for a participant	Provide more details about someone in your care [Complete Survey]
Test results	Automatic notification to a participant that test results arrived from a lab	View your COVID-19 test results [View Results]
Test results	User-generated reminder to a participant to view test results	Reminder: View your COVID-19 test results [View Results]
Test results	Automatic notification to a caregiver that test results for a participant arrived from a lab	View COVID-19 test results for someone in your care [View Results]
Test results	User-generated reminder to a caregiver that test results for a participant arrived from a lab	View COVID-19 test results for someone in your care [View Results]