Allow topic/action assignment to work teams (30874627)

You can now assign a topic or action to a work team. This enables users to access a central location to view the topics or actions that require attention from members of the work team. Users can then re-assign the topic or action to an individual user of the work team to process.

To limit work team access to topics and actions, two work team properties have been added:

  • Allow topic visibility: Controls the availability of the work team in the Visible to work team(s) selector when creating and editing topics and topic templates.
  • Allow assignment of topics and actions to work teams: Controls whether the work team is available in the Assigned to field for a topic or action.