Lock or unlock the user's Oracle Health IAMS account
An account automatically becomes locked as a result of multiple failed login attempts. The user can then unlock the account by clicking Trouble Signing In.
Alternatively, you lock an account to prevent the user from logging in before disabling the account for termination of employment or another reason. When the account is explicitly locked by an administrator, the user cannot use the Trouble Signing In link to regain access.
Locking an account in Oracle Health IAMS prevents the user from accessing all single sign-on applications. To prevent the user from accessing just Oracle Empirica Signal, you can edit the user in Oracle Empirica Signal and select Account disabled. For details, see Add or edit a user in an Oracle-hosted environment in the Oracle Empirica Signal User Guide and Online Help.
Before you unlock an account, verify that the person asking to have the account unlocked is the owner. To ensure system security, Oracle recommends that you establish a process to confirm the requester's identity.
After you unlock an account, Oracle recommends that you also use the Reset Password option.