Add or view comments for a topic
You can add comments to a topic and view comments associated with a topic.
Your topic workflow configuration might give you the ability to add comments to all, some, or none of the following:
- A topic as a whole.
- Individual actions.
- Topic attachments and action attachments.
If this feature is available for one or more of these contexts, when you view a topic, action, or attachment, you can also view all of its comments. When editing a topic, action, or attachment, you can both view and add comments.
Note:
Once you have added a comment, you cannot edit or delete it.Add comments for a topic
- In the left navigation pane, click the Topic Management
icon (
).
- Click the Topics tab.
- Click a topic's Row Action menu (
), and then click Edit.
- On the Edit Topic page, select Comments from the left menu.
- Click Add Comment.
- In the text box, enter the comment.
- Click Save.
View comments for a topic
- In the left navigation pane, click the Topic
Management icon (
).
- Click the Topics tab.
- Click a topic's Row Action menu (
), and then click View.
- On the Topics page, select
Comments from the left menu.
Any comments that have been added to the topic appear.
Parent topic: Work with topics