Add a signal comment type

Signal comment types are comments that you can apply to product-event combinations, for example, Open Bring to Meeting.

The application includes some signal comment types by default. If you have the Manage Signal Configurations permission, you can add signal comment types.

Additionally, you can edit and delete comment types, and change the sort order of comment types.

1. In the left navigation pane, click the Settings icon ().
2. In the Configure System section, click Manage Signal Configurations.
3. Click the Row Action menu () for the signal configuration, and then click Edit Comment Types.
4. Click Add Comment Type.
5. Fill in the fields according to the following table.
6. Click Save, and then click Close.

Field Descriptions—Add/Edit Comment Type dialog box

Field	Description
Comment text	Comment. When users perform Submit Review, this value appears in the Comment drop-down list.
Abbreviated comment text	Shortened version of the comment. When users select this comment in Submit Review, this value appears in the Comment column on the Product-Event Combinations page.
Is suppress reason?	If you select Yes, the comment is available in the Submit Review dialog box as a reason for suppressing a product-event combination. If this field is not set to Yes for any comments, then Suppress product-event combination does not appear on the Submit Review dialog box.
Is review reason?	If you select Yes, the comment is available to select in the Comment field in the Submit Review dialog box. If private comments are enabled, the comment is available to be added as a private comment.
Requires detailed comment?	If you select Yes, users must enter an additional free-text comment in the Submit Review dialog box when selecting this comment.
Requires associated topic?	If you select Yes, users must associate a topic with the product-event combination in the Submit Review dialog box when selecting this comment.
Review after delta threshold	Enter the number of new cases after which a signal that has been suppressed (on the Submit Review dialog box) becomes unsuppressed. Note: This feature is only supported in custom signal configurations.