Installation Log Files

While installing the Data Model, the installer generates the following log files:

Table 17-1 Installation Log Files

File Name Description

installActionstimestamp.log

Records the actions of the installer and can be used to diagnose issues with the installer.

oraInstalltimestamp.out

Records the output of the SQL scripts run by the installer. Oracle Database objects are installed using the Python framework.

oraInstalltimestamp.err

Records the errors from the SQL scripts run by the installer.

You can ignore the following error:

java.io.FileNotFoundException: /INSTALL_HOME/inventory/Components21/
 oracle.hsgbu.hc.datamodel/8.0.0.0.0/context.xml

The log files are time stamped and each installation session creates a new log file.

On a Linux machine, the log files are located at $ORACLE_BASE/oraInventory/logs. For example, /u01/app/oraInventory/logs.

INSTALL_HOME/dm/install.err

Contains any SQL errors. Oracle Database objects are installed using the Python framework and the error logging is redirected to this location.

INSTALL_HOME/reports/dm_install<timestamp>.html

Contains the installation summary for the Data Model installation.

If the installation fails, check the log files for errors. You must fix the issues and rerun the installer from the installation home location.

While reporting any problems that occur during installation, make sure that you include all the above log files. Check which components were installed successfully using the following query by connecting to the enterprise schema:

Select * from W_EHA_PRODUCT_VERSION

Send the result of the query when reporting any problems to Oracle support.