19940636

Description: When an Oracle user is created and has been assigned the help desk role (GlobalResetPasswordRole) twice in Oracle Life Sciences User Management Tool, the message flow to Oracle Life Sciences IAMS gets stuck in Oracle Identity Manager. This results in messages, created afterwards from Oracle InForm User Management Tool, getting stuck in the queue.

Affected feature: User Management

Solution: The software has been updated so that the messages do not get stuck in Oracle Identity Manager when the help desk role (GlobalResetPasswordRole) is assigned to a user twice in Oracle InForm User Management Tool.