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Adding a FAQ

  1. In the Navigation pane, click Documents.

    The document window opens.

  2. Click the CRF Help tab.

    The left pane displays the table of contents for form help, with links to the help topics for specific forms.

  3. Use the Table of Contents to locate the topic for the form, and click on the underlined text to display the topic.

  4. In the document window, click Add/Edit FAQ.

    The document text pane splits in half. The top half displays the text of the form help, broken down by items. Each item is labeled. The bottom half displays the FAQ Entry form.

  6. In the Item list on the FAQ Entry form, select the item for which to add a FAQ.
  7. In the FAQ box, enter the text of the FAQ.
  8. Click Submit FAQ.

    The InForm application adds a FAQ to the form help for the item, along with an audit trail indicating the date and time it was added and the user who created it.

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