Closing the query
To close an answered query:
- Click the underlined text of the query.
The Queries page for the item appears.
- Review the appropriateness and validity of the answer.
- From the Action drop-down list, select Close Query.
- From the Reason drop-down list, select a reason, or select Other and type a reason.
- Click Submit.
The InForm application updates the status of the query. The Queries and Query Listing pages show the updated status.