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Closing the query

To close an answered query:

  1. Click the underlined text of the query.

    The Queries page for the item appears.

  2. Review the appropriateness and validity of the answer.
  3. From the Action drop-down list, select Close Query.
  4. From the Reason drop-down list, select a reason, or select Other and type a reason.
  5. Click Submit.

    The InForm application updates the status of the query. The Queries and Query Listing pages show the updated status.

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