Candidate

Queries that are visible only to sponsor personnel; they are invisible to site users. A sponsor representative reviews the query and then either opens or deletes it.

Opened

Queries that are visible to site users and are awaiting response.

Answered

Queries for which a response has been submitted by a site user. For manual queries, when a site user responds to a query, the query enters Answered status and is ready for review by the Clinical Data Manager or CRA. The Clinical Data Manager or CRA reviews Answered queries and either closes or reopens them.

Closed

Queries that have been answered by a site user and then reviewed by a Clinical Data Manager or CRA. If the Clinical Data Manager or CRA is satisfied with the query answer, he or she closes the query.