Operating system

Supported Microsoft Windows platforms:

Windows Server 2019 Standard (64-bit).

Note: InForm 7.0.0.1 does not support Japanese operating systems. For Japanese language support, install InForm in an English (United States) operating system with Japanese language browser settings (ja-JP locale).

For the recommended patches for Windows operating systems, see Windows patch recommendations for the InForm software.

Web server

Microsoft Internet Information Server 10.0 (IIS 10.0).

Note: The IIS configuration must include the following:

• The DefaultAppPool Managed Pipeline Mode is set to Integrated.
• IIS 6.0 Compatibility is Enabled.

  Note: IIS must be installed before you install the InForm software.

  For more information, see Roles and features for the InForm application server.

Database Client

Supported Oracle versions:

Oracle Database Client 19.12.0.0 (64-bit) or higher (19.16.0.0 (64-bit) recommended).

Note: The InForm 7.0.0.1 application server was validated using Oracle Enterprise Edition 19.16.0.0.

Oracle Database Client 19.14 requires an interim patch to be applied prior to running studies in InForm. Studies that are set up or started without the interim patch will fail, and will not be recoverable even if the patch is applied later.

Oracle Database Client 19.13 is not supported.

For details on required components and patchsets, see Oracle client component and patch requirements for the InForm application server.

For optimal performance, Oracle recommends always being up to date with Oracle Critical Patch Updates. For more information, see the Critical Patch Updates, Security Alerts and Bulletins list at oracle.com/security-alerts.

Other

• Microsoft .NET Framework 4.8.

  Note: You must install .NET Framework before you install the database client.

• Microsoft Visual C++ 2015-2019 Redistributable (x64).
• The following services must be installed, enabled, and running as part of the Windows 2019 Application Server role:
  • COM+ Event System.
  • COM+ System Application.
  • Distributed Transaction Coordinator.
• Configured SMTP server.

  Note: The SMTP server sends email notifications from the study server. These emails send Password Reset notifications and links to report outputs from the Reporting and Analysis module. For these features to work as expected, you must configure the SMTP server to use the default mail folder locations.