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Answer a query

Video icon Show me how to answer a query

  1. Click Subjects, open a form with a query icon ( Query status icon. Open. ), and open the query.

    or

    Click Queries, and in the Description column on the right, click the query description.

  2. Answer the query:
    • By changing the data value—Click Update and Answer, and then enter a new value.
    • Without changing the data value—Click Answer.
  3. Select or enter a reason, and click Submit.
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