Pre-upgrade backup
Before you perform the upgrade, it is important to make a full backup of your Cognos environment.
Perform the following steps on all applicable Cognos servers:
- Content Store—Using your database management tools while the system is offline, perform a full backup of the content store.
- In Cognos Administration, perform a Full Content Store Export Deployment.
- Backup the existing Cognos Analytics installation full directory (example: C:\Cognosinstalldirectory\).