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Setting the number of days between approval reminders

When a request for approval is initially made, IRT sends an email alert to all persons assigned the role that approves the type of request. Later reminders are scheduled by setting up the number of days between emails.

If approvers complain of receiving too many (or too few) reminders to review approval or acknowledgment requests, you can change the number of days between reminders.

  1. Click Configurations (Configurations tab (main menu)).
  2. On the left, click General Configuration.

    For descriptions of the fields on this page, see General Configuration page.

  3. In the Approval Alert Frequency field, edit the number.

    To receive fewer alerts, use a larger number.

  4. Click Submit.
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