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Access to Oracle Support
Oracle customers that have purchased support have access to electronic support through either My Oracle Support or Support Cloud.
You can get support for IRT through My Oracle Support.
More about Support Cloud
Contact our Oracle Customer Support Services team by logging requests in one of the following locations:
- English interface of Oracle Health Sciences Customer Support Portal (https://hsgbu.custhelp.com/)
- Japanese interface of Oracle Health Sciences Customer Support Portal (https://hsgbu-jp.custhelp.com/)
You can also call our 24x7 help desk. For information, visit http://www.oracle.com/us/support/contact/health-sciences-cloud-support/index.html or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.
More about My Oracle Support
Oracle customers that have purchased support have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/us/support/contact/health-sciences-cloud-support/index.html or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.
