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Locking and unlocking a user
You might need to:
- Lock users to prevent them from accessing studies.
- Unlock users to provide them access to studies.
- Unlock users who have been locked out because they incorrectly entered their passwords three times in a row.
Locking or unlocking a user affects the user's access to all studies to which the user is assigned. To prevent access to only a specific study, see Deactivating and reactivating a user.
- Click Study (
). - On the left, in the Users section, click Edit User.
For descriptions of the fields on this page, see Edit User page.
- From the drop-down lists, select the user by either User ID or Name.
- In the Available User Actions section, click Lock user or Unlock user.
Lock or Unlock appears depending on the user's current access status.
