Levels of approval

Requests for approval can require different levels of approval: no approval, one level of approval, or two levels of approval. Out-of-window and out-of-age requests are limited to no more than one level of approval.

If approval is required, the number of approval levels is displayed in an icon in the list of pending approval requests.

	First-level approval
	Second-level approval

For transactions that require two levels of approval:

All levels of approvers assigned to a request must approve the request.
If either approver rejects the request, the request is marked as complete.
A second-level approver can see the request while it is waiting for first-level approval, but cannot act on the request until the first-level approver has approved it.
The first-level approver can see the request while it is waiting on second-level approval, but cannot change his or her previous decision on the request.

Examples:

A site user requests a rollback, which has two levels of approval assigned. Both the first-level and second-level approvers approve the request. The rollback is approved, and the subject information is rolled back to the previous visit.
A site user requests a drug reallocation, which has two levels of approval assigned. The first level approver approves the request, but the second-level approver rejects it with a comment to early terminate the subject.
A site user requests a change to a subject's transaction date for the screening visit. The first-level approver rejects the change because the new date was on a day the site was closed. The request is marked as complete, and the second-level approval does not have to look at it.

IRT sends an email confirmation to approvers and site users as a record of each approval.