Previous Topic

Next Topic

Book Contents

Resetting a user’s password

Resetting a user's password creates and sends a password reset code to the user and resets the user's password to the default password. After the user password is reset, the user must have the reset code, default password, and PIN to access IRT. If the user does not have a PIN or default password, you must provide a new User ID.

  1. Click Study (Study tab (main menu)).
  2. On the left, in the Users section, click Edit User.

    For descriptions of the fields on this page, see Edit User page.

  3. From the drop-down lists, select the user by either User ID or Name.
  4. In the Available User Actions section, click Reset user's Web password.
Send Feedback