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Delivery of alerts, notifications, and email attachments
Delivery of IRT alerts, notifications, and email attachments complies with secure data transmission standards and HIPAA standards.
Customer and patient information doesn't appear in IRT alerts, notifications, and attachments. Communications from IRT direct an authorized user to a URL from which the user can view, download, and print information that was previously sent in alerts, notifications, and email attachments.
- A patient number appears in the subject line of a notification when the notification is configured to include the number.
- Patient and drug information do not appear in the subject and body of IRT alerts and notifications.
- Notifications can be configured to contain email attachments.
If a notification has an attachment that is configured as not containing PHI/PII, the notification will be delivered through email with the attachment.
- The body of a notification contains a message from IRT directing an authorized user to a URL from which the user can view, download, and print information that previously was sent in alerts, notifications, and email attachments.
- Access to specific notifications is determined by visibility rules that prevent unauthorized users from viewing the notifications.
By default, the content of all notifications is replaced with a link to a URL. This filtering behavior is configurable at the notification level, and you can configure specific notifications to show the full content and attachments.
