Error Messages

Here are some typical error codes and messages that the service returns, and possible workarounds.

Status Code	Message	Description
400 Bad Request	Sample not found	Sample not found. Check to see that you have entered the sample name correctly, or contact your GPAS administrator for assistance.
400 Bad Request	You do not have access to this sample	You do not have access to this sample. Check to see that you have entered the sample name correctly, or contact your GPAS administrator for assistance.
400 Bad Request	No output bucket found for this sample organisation	No output bucket was found. Check to see that you have entered the correct file type, or contact your GPAS administrator for assistance.
400 Bad Request	Invalid file type specified	The file type you entered is invalid. Check to see that you have entered the correct file type.
400 Bad Request	No file found for this sample	No file name found for this sample. Check to see that you have entered the file name correctly.
400 Bad Request	Unhandled error logged for support	An unhandled error has occurred, and has been logged. Contact your GPAS administrator for assistance.
401 Authorization Required	Indicates an invalid or expired access token.	Your access token is invalid or expired. Refresh your access token, or download a new access token, as described in Authenticate.