1. Release Notes
  2. Oracle Health Patient Administration Release Notes
  3. Known Issues

Known Issues

Oracle Cerner has identified the known issues below in Oracle Health Patient Administration. The list is updated when issues are identified or resolved in a new release.

Note:

The targeted completion date is an estimate and subject to change without notice.

The following known issues have been identified in Oracle Health Patient Administration:

  • When you attempt to send a text message to initiate patient portal enrollment, and error message is displayed. (AWREG-34137)
  • In Oracle Health Patient Administration, when you attempt to create a portal account for a new patient, an error message is displayed. (AWREG-36584)
  • Logs are not correctly displayed in Document Management. (AWREG-37195)
  • When you attempt to view details of a booked appointment, an error message is displayed. (AWREG-37277)
  • When you attempt to book a Physical appointment type, the appointment suggestions begin on the day prior to the date you selected. (AWREG-37319)
  • The insurance coverage service incorrectly contains hard-coded code values. (AWREG-37575)
  • When using Document Management, an upstream connect failure may occur. (AWREG-38322)
  • The insurance policy depository incorrectly contains hard-coded code values.(AWREG-38386)
  • When you submit the form to create a new patient, an error message is displayed. (AWREG-38749)
  • Various registration workflows may result in a 400 error being displayed. (AWREG-38949)
  • The Support Request Tool is not sending email to the appropriate distribution lists. (AWREG-39057)

  • The Check Eligibility button may be unavailable. (AWREG-35687)

  • An error occurs when modifying, rescheduling, or canceling appointments. (AWREG-26436 Targeted Completion Date - September 13, 2024)
  • An error occurs when you select Send All Forms Via Text in the clinic check-in workflow. (AWREG-27818 Targeted Completion Date - September 13, 2024)
  • The self check-in link is not sent on the day of the appointment. (AWREG-27825 Targeted Completion Date - September 13, 2024)
  • Application slowness occurs when you save, switch to the next page, or schedule. (AWREG-28610 Targeted Completion Date - September 13, 2024)