15 Encounter Management

Use this workflow to update encounter details on a scheduled appointment in Oracle Health Patient Administration. This workflow enables users to add or update financial responsibility and additional encounter details.

• Search for Patient
  Search for and select the patient. The patient profile opens. For more information regarding patient search, see Search for Patients in Oracle Health Patient Administration.
• Manage Encounter
  Complete the following steps to manage the encounter:
• Review Financial Responsibility
  
• Check Eligibility
  For information about checking eligibility, see Manage Financial Clearance Eligibility in Oracle Health Patient Administration. After you have completed this task, select Next.
• Update Encounter Main
  Update information as needed and select Save. If the encounter is being managed outside the facility, select values for Place of Service Facility and Place of Service Code. Note that after a patient's encounter comments are updated, a new View Comment History button is displayed that you can select to view the patient's historical information.