Re-create a Workflow Link

If a workflow link was revoked in error, you can re-create the workflow link to re-enable it for the Patient Portal user.

Re-creating a workflow link creates a new link ID associated with the Short URL Code. The URL code is re-created and the Patient Portal user can use the original link to access the invitation.

To re-create a workflow link:

1. From the Invitations tab, locate the workflow link you want to re-create.
2. From the Action menu, select Re-create. The Re-create Invitation dialog box is displayed.
3. Select Re-create. The new link is displayed in the Invitation Link box.
4. If the patient portal user needs the link again, select Copy Link and send it to their email address. If they still have access to the original link, they can access that.